A new option from Foursquare would, with a user’s permission, automatically report the user’s location near a designated spot or let the user know when friends are nearby. Foursquare Radar would relieve users of the need to call up the application and check in when they arrive at a destination. It could also provide a “geo-fencing” solution for businesses to reach out to potential customers in the area.
70% of Companies Ignore Customer Complaints on Twitter - Convince & Convert
Despite increasing numbers of customers using Twitter to publicly complain about brands, the vast majority of companies respond in the exact same way….with the quiet of contempt. New research from Maritz and Evolve24 of 1,298 Twitter complainants found that only 29% of those tweet gripes were replied to by the companies in question.
A recent study by Cone Communications found that many consumers go online to seek additional information about products they’re considering purchasing as well as to verify recommendations they’ve received from their peers. This study truly highlights why it’s important that brands continuously drive their most enthusiastic customers to where prospects are seeking online product information.
Thanks to the recent updates, admins of company profiles on LinkedIn can post real, honest-to-goodness status updates and actually include a link! This is very exciting for now all updates you make to your company status will appear on your follower’s LinkedIn home page. Your followers will have the option to Like, Share or Comment on your status update and in turn this “engagement” will also be seen by all of your followers’ respective networks, providing your company, your brand with a whole new and expanded audience.
Traffic to Google+ spiked 1,200% in the first few days following its public launch Sept. 20, but has since plummeted by 60%, according to a report from a data analytics company.