Word of Mouth (WOM) is the “world’s most powerful sales tool,” according to Neilsen. Today, thanks to social media like blogs, social networks, Twitter and more, WOM is more influential than ever. But is WOM effective in B2B environments? This white paper from Zuberance, an award-winning WOM company driving sales now, examines the top five myths of B2B WOM.
The subject of the webinar is how B2B marketers can leverage the power of Word of Mouth to drive sales.
Our special guest is Paul Dunay from Avaya, an award-winning B2B marketer and the author of “Facebook Marketing for Dummies.” Paul’s one of the top marketing bloggers and a social media expert with a large following on Twitter.
In “The Ultimate Answer,” author Richard Owens, the CEO of customer satisfaction company Satmetrix, says a single Advocate of an enterprise software company is worth $565,000, based primarily on the Advocate’s lifetime referral value.